Welcome to the ZENEC Online Support AreaPlease only create a ticket if you did not find a suitable solution or answer to your problem in our knowledgebase.
New tickets get answered on weekdays only, sorted in sequence of their arrival. During peak periods (for example after the weekend) it can take up to 48 hours to receive a response.
To handle support requests in a more organized way, we deploy this online support ticket system. Each support request is tagged with a unique ticket number, to sustain tracking of the request status and progress any time.