Notice

Unfortunately the service and support for the is expired. The end of production of this device, is 6 years or more. Unfortunately, you can not open a Ticket for this device anymore. Also no more repairs are possible due to lack of spare parts.

Thank you for your understanding.

Unfortunately the support for the is expired. Unfortunately, you can not open a Ticket for this device anymore. But you can send this device through an authorized dealer to our service and let generated a cost estimate.

Thank you for your understanding.

Frequently Asked Questions

When connecting my iPhone to the Z-E2026 I can hear annoying audio dropouts
Last Updated 4 years ago

  • Most problems originate from not officially licensed by Apple cables. Therefore make sure that an original or officially licensed Apple Lightning cable Apple is used. Otherwise this trick can help:


iPhone off (power longer press and the slider to Off) - Disconnect Zenec device.


Now connect ==> Zenec switch on ==> iPhone is started and coupled. Stakeout - infected again. Then
everything should function normally.


Make sure, the iOS version the iOS version of your Apple iPhone is up to date.

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