Notice

Unfortunately the service and support for the is expired. The end of production of this device, is 6 years or more. Unfortunately, you can not open a Ticket for this device anymore. Also no more repairs are possible due to lack of spare parts.

Thank you for your understanding.

Unfortunately the support for the is expired. Unfortunately, you can not open a Ticket for this device anymore. But you can send this device through an authorized dealer to our service and let generated a cost estimate.

Thank you for your understanding.

Frequently Asked Questions

The USB hub keeps changing the drive indication?
Last Updated 3 years ago

It may happen, depending on the assignment of USB memory devices connected to the USB hub, that the media drive indicator does change the address of drives assigned before, due to dynamic assignment of drive letters by the system OS.

If you have problems with file playback from USB sticks, make sure that the USB media is formatted correctly before use. Windows Vista, Windows 7 and Windows 8 give you the option of a quick format or full format process. For any problems encountered with USB sticks, applying a full format is recommended. Make sure that the checkbox at formatting options -> Quick format is not enabled. Also make sure, the FAT32 file system has been selected. Do not use NTFS, HPFS and EXTFAT file system / format settings.

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