Notice

Unfortunately the service and support for the is expired. The end of production of this device, is 6 years or more. Unfortunately, you can not open a Ticket for this device anymore. Also no more repairs are possible due to lack of spare parts.

Thank you for your understanding.

Unfortunately the support for the is expired. Unfortunately, you can not open a Ticket for this device anymore. But you can send this device through an authorized dealer to our service and let generated a cost estimate.

Thank you for your understanding.

Frequently Asked Questions

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98 FAQs matched your search criteria.
  1. When starting the engine my ZE-NC3152 switches off and reboots.
  2. Why does the Z-E2026 device reboot, when I start the engine of my car?
  3. Why does the Z-E2015 device reboot, when I start the engine of my car?
  4. Why does the Z-E2015 device reboot, when I start the engine of my car?
  5. Why does the ZE-NC4612 reboot, when I start the engine of my car?
  6. When starting the engine my Z-E3215 switches off and reboots.
  7. Why does the Z-E3715 reboot, when I start the engine of my car?
  8. When starting the engine my ZE-NC3131D switches off and reboots.
  9. When starting the engine my ZE-NC3141D switches off and reboots.
  10. When starting the engine my ZE-NC3811D switches off and reboots.
  11. Why does the Z-E7015S reboot, when I start the engine of my Porsche?
  12. Do I need an adaptor or interface to connect the two antenna leads of the vehicle to the Z-E2015?
  13. Driver information display does not show any track or navigation arrows?
  14. The Z-E4626 requires a plastic cage for mounting in dash board. Is that true?
  15. The Z-E4626 only features a ISO-DIN wire harness in the set. I can’t connect the device to my Mercedes-Benz?
  16. Can't change time settings of the originally equipped board computer anymore.
  17. Is the Z-E3215 also suitable for installation in E9X vehicles which are equipped with BMW Keyless Go system?
  18. ZENEC E>GO device cannot be run / turned on when ignition of vehicle is off.
  19. Is it possible to operate the ZE-NC4612 with the ignition of the vehicle (ACC) in the Off position?
  20. ZENEC E>GO device cannot be run / turned on when ignition of vehicle is off.
  21. How do i adjust Settings of the OE board computer?
  22. Do the park sensors still work after mounting the Z-E3215?
  23. Do the park sensors still work after mounting the ZE-NC3131D?
  24. Do the park sensors still work after mounting the ZE-NC3141D?
  25. Do the park sensors still work after mounting the ZE-NC3152?
  26. Do the park sensors still work after mounting the ZE-NC3811D?
  27. Do the park sensors still work after mounting the ZE-NC5011D?
  28. Does the ZE-NC3811D offer steering wheel and driver information display integration?
  29. Does the ZE-NC3152 offer steering wheel remote control integration?
  30. Does the ZE-NC3131D offer steering wheel remote control integration?
  31. Does the ZE-NC3141D offer steering wheel control?
  32. Does the ZE-NC5011D offer steering wheel and driver information display integration?
  33. My Z-E2015 does not show any A/C status info. Is my device defective?
  34. My Z-E2026 does not show any A/C status info. Is my device defective?
  35. Is the Z-E2014M compatible with OE sound systems?
  36. Is the Z-E2015 compatible with the VW OE sound systems?
  37. Is the Z-E2026 compatible with the VW OE sound systems?
  38. Is the Z-E3215 compatible with factory installed OE sound systems?
  39. Is the ZE-NC3131D compatible with OE sound systems?
  40. Does the ZE-NC3141D support the ex-factory sound system?
  41. Is the ZE-NC3152 compatible with OE sound systems?
  42. Is the ZE-NC4612 compatible with OE sound systems?
  43. Is it possible to turn the Z-E3215 on with the ignition off?
  44. ZENEC E>GO device cannot be run / turned on when ignition of vehicle is off.
  45. Do I need to route a constant power wire to run the Z-E3215?
  46. Is it possible to operate the Z-E2015 with the ignition (ACC) of the vehicle in its OFF position?
  47. Can I sell the OE CD/Business radio?
  48. Can I install the Z-E5514M in a SEAT Ibiza 6J Facelift car?
  49. Can I install the Z-E5514M in a SEAT Ibiza 6J Facelift car that features a Navigon sat nav system?
  50. Is it possible to continue using the OE mounted AUX port?
  51. Is the OE installed GPS antenna compatible with the ZENEC device?
  52. Is the OE installed GPS antenna compatible with the Z-E2015 device?
  53. Is the OE installed GPS antenna compatible with the ZENEC device?
  54. Can I adjust and operate the OE factory installed auxiliary heating system via the ZENEC device?
  55. Is it possible to use a BT hands-free system installed in the vehicle, in parallel with the Z-E3215?
  56. Is it possible to continue using the OE installed Bluetooth hands-free module when the Z-E2015 has been mounted?
  57. Are OE installed Bluetooth hands-free systems compatible with the Z-E5514M?
  58. Is factory handsfree compatible with the ZE-NC3141D?
  59. Is the ex works hands-free device compatible?
  60. Is the OE installed Bluetooth hands-free device compatible?
  61. MFD and on-board computer are not supported
  62. No fader function in combination with a MOST sound system
  63. OE voice activation button on Porsche steering wheel
  64. My vehicle features a factory installed rear view camera. Is this camera supported by the Z-E2015?
  65. My FIAT Ducato is brand new and I cannot find the vehicle "type 290" in the Z-E3715 vehicle compatibility list.
  66. My FIAT Ducato 290 is brand new. I cannot find any compatibility info for this Ducato model and the Z-E3726?
  67. My Z-E2026 starts booting when I unlock the centralized door locking. How can I change this?
  68. Do I need to alter “Antenna Supply” settings in the setup menu?
  69. Pop noise in combination with a MOST sound system
  70. SOS button and CD/DVD changer are not supported
  71. Why does the unit not show A/C status info on the screen?
  72. What’s up with the CAM button on the unit?
  73. What conditions must be met to install the Z-E2014M?
  74. What conditions must be met to install the Z-E3215?
  75. What conditions must be considered for device install of the Z-E3715 in FIAT Ducato vehicles?
  76. What requirements must be met before the Z-E3726 can be installed?
  77. What requirements must be met before the Z-E4626 can be installed?
  78. What pre-conditions need to be considered to install the Z-E5514M?
  79. What conditions must be met to install the Z-E7015S?
  80. What conditions must be met to install the ZE-NC3141D?
  81. What conditions must be met, to install the ZE-NC3811D unit?
  82. What conditions must be met to install the ZE-NC4612?
  83. What conditions must be met, to install the ZE-NC5011D unit?
  84. What conditions must be considered to allow the installation of the Z-E2015?
  85. Does the ZE-NC5011D support the ex-factory information displays?
  86. Why is the Z-E3215 not compatible with vehicles, that are fitted with a DSP OE active sound system (BMW Logic7 or Individual)?
  87. Does the Z-E3715 offer steering wheel remote control integration?
  88. How does the integration of the Z-E2026 device works with an OE multi function steering wheel?
  89. How can I integrate my Z-E3726 with an OE steering wheel control?
  90. How can I integrate my device with an OE steering wheel control?
  91. How exactly does the Z-E2015 support the multifunction driver info display (“MFD” / “MFD+”)?
  92. How exactly does the Z-E2026 support the MFA+ multifunction driver info display?
  93. Is the Convers+ supported?
  94. Does the ZE-NC4612 support the Driver Information System?
  95. Does the ZE-NC3131D support the FIS?
  96. Does the ZE-NC3141D support the FIS?
  97. Does the ZE-NC3152 support the FIS?
  98. Does the Z-E3215 support the BMW optional equipment “SOS emergency call system”?

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