Notice

Unfortunately the service and support for the is expired. The end of production of this device, is 6 years or more. Unfortunately, you can not open a Ticket for this device anymore. Also no more repairs are possible due to lack of spare parts.

Thank you for your understanding.

Unfortunately the support for the is expired. Unfortunately, you can not open a Ticket for this device anymore. But you can send this device through an authorized dealer to our service and let generated a cost estimate.

Thank you for your understanding.

Frequently Asked Questions

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21 FAQs matched your search criteria.
  1. I do not get along with the navigation software update. Is there a ZENEC Support that could help me on the fly?
  2. I encounter difficulties to install a navigation software update. Is there a ZENEC Support that could help me on the fly?
  3. I want to purchase a newer (up to date) Mobilschaf / CampingPOI package. Where do I get this?
  4. Can I install the Z-E5514M in a SEAT Ibiza 6J Facelift car that features a Navigon sat nav system?
  5. Is the Audi TT installed GPS antenna compatible with the ZENEC device?
  6. Is the OE installed GPS antenna compatible with the Z-E2026 device?
  7. Is the OE installed GPS antenna compatible with the ZENEC device?
  8. Is the OE installed GPS antenna compatible with the Z-E2015 device?
  9. Is the OE installed GPS antenna compatible with the ZENEC device?
  10. My ZENEC device does navigate me wrong and some roads are not available in the map?
  11. My ZENEC device navigates incorrectly. Some streets aren’t even shown on the Z-E2015 device.
  12. My ZENEC Z-E3726 navigates incorrectly. Some streets aren’t even shown on the device.
  13. My ZENEC device navigates incorrectly. Some streets aren’t even shown on the Z-E5514M device.
  14. What is the TMC Pro function and how can I activate it?
  15. What is the TMC Pro function and how can I activate it?
  16. What is the TMC Pro function and how can I activate it?
  17. What should I consider when using SD cards?
  18. What should I consider when using SD cards?
  19. How can I adjust the volume of the navigation announcement
  20. Why do I need the Z-E3726 software updates and where can I find them?
  21. Why do I need software updates and where do I find them?

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