Notice

Unfortunately the service and support for the is expired. The end of production of this device, is 6 years or more. Unfortunately, you can not open a Ticket for this device anymore. Also no more repairs are possible due to lack of spare parts.

Thank you for your understanding.

Unfortunately the support for the is expired. Unfortunately, you can not open a Ticket for this device anymore. But you can send this device through an authorized dealer to our service and let generated a cost estimate.

Thank you for your understanding.

Frequently Asked Questions

Search Results
24 FAQs matched your search criteria.
  1. On the first power-on and if the ZENEC device was separated from power, I cannot find a radio station?
  2. On the first power-on and if the ZENEC Z-E3726 was separated from power, I cannot find a radio station?
  3. On the first power-on and if the Z-E4626 device was separated from power, I cannot find a radio station?
  4. Do I need an adaptor or interface to connect the two antenna leads of the vehicle to the Z-E2015?
  5. Do I need an adapter or interface of the two antennas leads to connect the ZE-NC3131D?
  6. Do I need an adaptor or interface to connect the two antenna leads to the device?
  7. Do I need an adaptor or interface to connect the two antenna leads to the device?
  8. Do I need an adaptor or interface to connect the two antenna leads of the vehicle to the Z-E2026?
  9. My Z-E2015 still does not provide an FM reception I would expect from a dual tuner system. What may be the reason?
  10. In my car the factory radio was equipped with DAB. Can I continue to use this antenna further?
  11. Can I sort the radio stations in the station list in alphabetical order?
  12. Can I sort the radio stations in the station list in alphabetical order?
  13. My Z-E3715 has a problem with FM RDS radio reception quality. What can I do?
  14. Do I need to alter “Antenna Supply” settings in the setup menu?
  15. Do I need to alter “Antenna Supply” settings in the setup menu?
  16. Do I need to alter “Antenna Supply” settings in the setup menu?
  17. Do I need to adjust the “Antenna Supply” setting in the setup menu?
  18. Do I need to set the "Antenna Supply" setting the Z-E3715 in the setup menu?
  19. What conditions must be met to install the ZE-NC3152?
  20. What conditions must be met to install the ZE-NC3141D?
  21. When I want to listen to DAB radio stations all I hear is noise, but no sound. What can I do?
  22. When I want to listen to the Z-E3726 by DAB radio stations all I hear is noise, but no sound. What can I do?
  23. When I want to listen to DAB radio stations all I hear is noise, but no sound. What can I do?
  24. Important information for vehicles featuring a switching diversity antenna system

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